FAQ

You Have Questions, We Have Answers

If you can’t find what you’re looking for in our FAQ section below, use our online submission form.

WordPress and WooCommerce:

Both of these are free, they only require a hosting service to make them run, therefore your website and store will also be close to free. ScribeCount has researched and found the best free plugins and apps to make your website perform at both a high speed and performance level. It will contain every funnel and widget needed to promote you and your books while making the buying process as frictionless as possible. Other than transaction fees attached by the various payment portals there will be no monthly charges going forward outside of hosting fees.

Shopify:

A quality website and store via Shopify, one that is equal to the WooCommerce option, comes with a monthly fee. Should you opt for a Shopify store the monthly cost will be determined by the various options you have chosen. ScribeCount Websites will work with you to build the optimum website and store to fit your budget.

Backup is provided via a WordPress Application free of charge.

Yes, within reason.

WordPress and WooCommerce are both powerful platforms and due to their versatility it would takes years to cover all their capabilities. We will however help you do the basics such as changing a photo, adding a blog post, or updating your work-in-progress portal. You’ll also have access to our video tutorials and several helpful WordPress and Shopify gurus via YouTube. We’ll also provide links to authors that will teach how to best leverage your website and store and get the return from it you want.

Shopify is more user-friendly and most authors can maintain them following a learning curve period. ScribeCount will offer instructional videos and links to aid you in that process should you select to go with Shopify.

We’ll help with that free of charge.

WordPress updates automatically in most instances and while this is rare it will occasionally need some manual attention. Should that need arise simply drop us an email and we will advise you on what needs to be done.

No problem, just drop us an email and we’ll discuss the changes you want. The consult is free and we’ll provide a cost estimate that fits your budget as best we can.

While we require the access credentials to your various portals to build the website those credentials are  changed once the website is launched. We do not archive any credentials unless you have enrolled in the website maintenance plan.

ScribeCount will build your new website in our sandbox where you will be able to see and test everything before it is deployed. Your existing website will not be affected until you are ready to launch your new one.

Payhip was considered but we found that it has several limitations that made it hard for us to provide all the funnels authors need and want. Plus, there are fees involved that made Payhip less shiny. Should Payhip up their game in the future we will reconsider, but for now Shopify and Woo offer a much better options for authors wishing to sell direct to their readers.

No. If you are not a ScribeCount subscriber already you’ll get a six-month subscription with your website package and automatic integration with your new website so you can see your direct sales data alongside all of your other data. (Plus a whole list of other features in the ScribeCount universe.) At the end of your trial you’ll get an email asking if you wish to opt-out. You can see it all here at www.scribecount.com

Nope! We’ll provide you with a boilerplate version that covers all the necessary language for authors selling worldwide. You will however need to review and sign off on its use.