Troubleshooting

Your KDP, Kobo, and Apple Books dashboards show conflicting numbers. This isn't a bug—it's by design. ScribeCount and author Randall Wood explain why platform dashboards never match, which figures to trust, and how to build a reliable single source of truth for your total author income.

Your book is on a pirate site—and it feels terrible. But not all anti-piracy actions are created equal. ScribeCount and author Randall Wood explain which strategies actually reduce piracy impact, how to file DMCA takedowns and Google de-indexing requests, and why DRM and angry tweets don't work.

Hackers target author accounts because they hold royalty payments and reader lists worth thousands of dollars. ScribeCount and author Randall Wood show you the exact steps to secure KDP, Draft2Digital, Kobo, email marketing, and payment accounts—using a password manager, two-factor authentication, and simple breach checks.

Your phone is slow, your storage is full, and you can't check your sales dashboard or dictate scenes during your commute. ScribeCount and author Randall Wood explain why phones slow down, the quick fixes that actually work, and hidden features authors should know about for writing on mobile.

Your book ad was rejected—and you don't understand why. Meta's automated review system is opaque, but most rejections are fixable. ScribeCount and author Randall Wood explain the top reasons book ads fail, account restrictions, and the exact steps to appeal and get your campaigns back online.

Every author's worst nightmare—losing a manuscript to a crash, corruption, or accidental deletion. Discover the recovery methods that actually work. From AutoRecover files and cloud version history to manual backup extraction, ScribeCount and author Randall Wood explain where your work really goes—and how to get it back.