Cookie Policy

This Cookie Policy explains how ScribeCount LLC ("ScribeCount," "we," "us," or "our") uses cookies and similar tracking technologies on our marketing website at scribecount.com, our author portal at portal.scribecount.com, and through ScribeCount Email (collectively, the "Platform").

This Cookie Policy should be read together with our Privacy Policy, which provides broader context about how we collect, use, and protect personal information.

1. What Cookies Are and How They Work

A cookie is a small text file that a website places on your device when you visit it. Cookies are widely used to make websites function correctly and to provide information to the website's operators. They cannot execute programs or deliver viruses to your device.

In addition to cookies, the Platform uses:

• Web beacons (tracking pixels): Tiny invisible images that confirm when a page or email has been accessed. ScribeCount Email uses tracking pixels to record email open events on behalf of Authors.
• Local storage and session storage: Browser-based storage used for session management and preference storage within the Platform portal.
• Log files: Server-side records of requests including IP addresses, browser types, and timestamps.

2. Categories of Cookies We Use

Category 1 — Strictly Necessary

Essential for the Platform to function (authentication, session security, load balancing, fraud prevention). These cannot be disabled through our consent management platform. No consent required.

Category 2 — Functional

Enable enhanced functionality and personalization — remembering your language preference, dashboard layout, or display settings. Disabling these may affect the quality of your experience. Consent required where required by applicable law.

Category 3 — Analytics and Performance

Help us understand how visitors interact with the Platform. Data is used in aggregated or anonymized form to improve Platform performance, usability, and content. Analytics cookies do not identify you personally. Consent required for EEA and UK visitors.

Category 4 — Marketing and Advertising

Track visits across websites to build interest profiles and enable relevant advertising. Placed only with your explicit consent. Refusing consent will not affect your ability to use the Platform. Explicit consent required.

3. Email Tracking Pixels — ScribeCount Email

When Authors use open tracking in ScribeCount Email, outgoing emails contain a tracking pixel that records an open event when the email is loaded. The pixel records: confirmation of the open event, approximate date and time, IP address, email client and device type, and approximate geographic location.

Limitations: Apple's Mail Privacy Protection (MPP) pre-fetches email content — including tracking pixels — regardless of whether the recipient actually opens the email. Open rates may be inflated for subscribers using Apple Mail. ScribeCount recommends that Authors weight click rate and conversion rate more heavily than open rate.

Open tracking can be disabled at the account level or per-campaign in ScribeCount Email Settings > Tracking.

How readers can limit email tracking: Enable Mail Privacy Protection in Apple Mail; configure your email client to block remote image loading; use a privacy-focused email client that blocks tracking pixels by default.

4. Cookie Inventory

Marketing Website — scribecount.com

Cookie	Category	Purpose	Duration	Provider
session_id	Strictly necessary	Maintains session state while browsing; required for forms and login redirects	Session	ScribeCount
csrf_token	Strictly necessary	Prevents cross-site request forgery attacks on form submissions	Session	ScribeCount
cookie_consent	Strictly necessary	Stores your cookie consent preferences	12 months	ScribeCount
_ga	Analytics	Google Analytics — distinguishes unique visitors	2 years	Google LLC
_ga_XXXXXXX	Analytics	Google Analytics — stores and counts page views	2 years	Google LLC
_clck	Analytics	Microsoft Clarity — stores a unique user identifier	1 year	Microsoft
_clsk	Analytics	Microsoft Clarity — connects multiple page requests into a single session	1 day	Microsoft
_fbp	Marketing	Facebook Pixel — used to deliver and measure advertising effectiveness	3 months	Meta Platforms
IDE	Marketing	Google DoubleClick — records ad clicks to measure campaign effectiveness	13 months	Google LLC

Author Portal — portal.scribecount.com

Cookie	Category	Purpose	Duration	Provider
auth_token	Strictly necessary	Authenticates identity and maintains logged-in session; invalidated on logout	Session	ScribeCount
refresh_token	Strictly necessary	Enables session refresh without re-authentication during active use	30 days	ScribeCount
csrf_portal	Strictly necessary	Prevents cross-site request forgery for authenticated API requests	Session	ScribeCount
dashboard_layout	Functional	Remembers your dashboard widget arrangement and display preferences	12 months	ScribeCount
date_range_pref	Functional	Stores your most recently selected date range filter for reporting views	30 days	ScribeCount

5. Cookie Consent and Your Choices

When you first visit scribecount.com or portal.scribecount.com, our consent banner presents you with information about the cookies we use and asks for your consent for non-essential cookie categories. You can review and update your cookie preferences at any time through the Cookie Settings link in our website footer.

To withdraw consent: access the cookie preference center via the footer link; deselect any cookie categories for which you wish to withdraw consent; save your preferences. Non-essential cookies for which you have withdrawn consent will be deleted from your device.

Browser-Level Cookie Controls

Browser	Cookie settings location
Google Chrome	chrome://settings/cookies
Mozilla Firefox	about:preferences#privacy
Apple Safari	Preferences > Privacy > Manage Website Data
Microsoft Edge	edge://settings/privacy

Note: blocking strictly necessary cookies through your browser settings will prevent you from logging in to or using the Platform.

Opt-Out Tools for Third-Party Analytics and Advertising

• Google Analytics Opt-out Browser Add-on
• Google advertising opt-out
• Microsoft advertising opt-out
• Facebook / Meta Ad Preferences
• Industry opt-out (US — DAA)
• Industry opt-out (EU — EDAA)

6. Third-Party Cookies and Services

Service	Purpose	Privacy Policy
Google Analytics	Aggregated traffic and behavior reporting	policies.google.com/privacy
Microsoft Clarity	Session recording and heatmap analysis	privacy.microsoft.com
Meta (Facebook) Pixel	Advertising attribution and audience matching	facebook.com/privacy/policy
Google Ads / DoubleClick	Advertising attribution and conversion tracking	policies.google.com/privacy

7. Jurisdiction-Specific Provisions

EEA and United Kingdom: We obtain your consent before placing any cookies that are not strictly necessary. Our consent management platform is configured to make it as easy to refuse consent as to accept it, using no pre-ticked boxes or dark patterns.

California (CCPA / CPRA): ScribeCount does not sell personal information as defined under the CCPA. California residents may opt out of the sharing of personal information for cross-context behavioral advertising by using our cookie preference center to disable marketing cookies.

Canada: Our consent management platform is configured to present Canadian visitors with appropriate consent options consistent with PIPEDA and applicable provincial legislation.

8. Updates to This Cookie Policy

We update this Cookie Policy periodically to reflect changes in the cookies we use, changes in applicable law, or changes in our Platform features. When a new cookie category is introduced that requires consent, we will present a fresh consent request before placing those cookies. The most current version is always available at scribecount.com/cookie-policy.

9. Contact Us

Privacy enquiries	privacy@scribecount.com
Cookie preference center	Accessible via the "Cookie Settings" link in the website footer
Mailing address	248 Nokomis Ave S, Venice, FL 34285
Legal entity	ScribeCount LLC, a Florida limited liability company

This Cookie Policy was last updated on May 1, 2026.