Troubleshooting Section

Troubleshooting Section — Article Writing Plan

This document defines the full article list, priority order, and key content notes for the ScribeCount Author Resources Troubleshooting section. All articles are written for the non-technical author.

Article Inventory — 12 Articles

#	Article Title	Platform	Pri	Notes
1	KDP Book Rejected	Amazon KDP	P1	Cover/formatting/content rejections — most common author frustration
2	KDP Royalties Missing or Wrong	Amazon KDP	P1	Reporting delays, payment timelines, international gaps
3	Meta/Facebook Ad Rejected or Disabled	Meta Ads	P1	Book ad rejections, account restrictions — very high community pain point
4	BookBub Featured Deal Rejection	BookBub	P1	Rejection reasons from BookBub's own data, fix checklist
5	Email Newsletter Going to Spam	Email Marketing	P1	SPF/DKIM/DMARC, list health, content triggers — critical for email-dependent authors
6	Recovering Lost Manuscripts	Word / Scrivener / Google Docs	P1	AutoRecover, .asd files, Scrivener backup folder, cloud version history
7	Speeding Up Your Computer	Windows 11 / macOS	P2	Startup apps, storage, browser tabs — non-technical author focus
8	Phone Slow or Full	iOS / Android	P2	Storage, background refresh, hidden author productivity features
9	Author Scam Protection	Email / Social Media / All Platforms	P1	AI-enhanced scam epidemic 2025–2026; scam types, toolkit, reporting
10	Password and Account Security	All Publishing Platforms	P1	Password managers, 2FA, haveibeenpwned — income protection focus
11	Kobo and Wide Platform Issues	KWL / D2D / Apple Books / B&N	P2	Duplicate listings, price sync, royalty timelines — wide author specific
12	Hidden Features Authors Don't Know About	KDP / KWL / D2D / Scrivener	P2	High-value underused features across all platforms

Content Principles for This Section

• Written for the non-technical author — avoid jargon; use plain English for every technical term that must be included

• Lead with the problem, not the solution — the article title is what a frustrated author types into search

• Every article includes Randall's first-person voice and the ScribeCount connection

• Platform-specific articles stay current as of June 2026 — flag for review if platform UIs change significantly

• Scam and security articles should be reviewed quarterly — the scam landscape changes rapidly

• 'Hidden features' articles should be added to and refreshed as platforms add new capabilities

Key Research Sources Used

• Writer Beware (writerbeware.blog) — Victoria Strauss, scam tracking and author protection

• Anne R. Allen's Blog (annerallen.com) — scam alerts, author protection advice, Writer's Digest top resource

• Authors Guild Scam Alerts (authorsguild.org/resource/publishing-scam-alerts/)

• KDP Help Center and official KDP support documentation

• BookBub Insights (insights.bookbub.com) — Featured Deal rejection reasons from BookBub's own data

• MailerLite and Kit official documentation on email deliverability

• Microsoft Support — official Windows recovery documentation

• Literature and Latte (Scrivener) official Help documentation

• Techlore (techlore.tech) — digital privacy and security, 'Go Incognito' course

• Matty McTech (@setupspawn) — tech tips for non-technical users, 5M+ TikTok/YouTube following

• Written Word Media — indie author scam research, platform best practices

• Kobo Writing Life Help Centre — platform-specific rejection and policy documentation -Randall Wood