Troubleshooting

Complete Kobo Writing Life guide covering EPUB upload requirements, BISAC categories, global price overrides, Kobo Plus enrollment, and promotional opportunities most authors miss.

Wide publishing creates platform-specific problems. Guide covers duplicate listings, Kobo/Apple/Draft2Digital issues, pricing, formatting, payment timelines.

Kobo Writing Life's live dashboard and monthly reports show different numbers. Guide explains why, where to find reports, how Kobo Plus earnings work, and payment timing.

KDP's reporting system spans multiple dashboards and report types. ScribeCount's guide maps every report, explains what each shows, and reveals the lags most authors miss.

KDP accepted MOBI files until March 2025—now EPUB is the standard. ScribeCount's guide covers file formats, common formatting errors, Word styles, and using the free Kindle Previewer to catch problems before readers find them.

Google Play Books reaches 75+ countries with 70% royalties, but the Partner Center interface confuses many authors. ScribeCount's plain-English guide covers setup, uploading, metadata matching, and reading your sales reports.

When buyers don't receive books from your direct sales store, the problem is usually a misconfigured webhook or SKU mismatch. ScribeCount author resource guide shows you how to diagnose delivery failures in BookFunnel, Shopify, and Payhip in under 30 minutes.

B&N Press is the most overlooked major publishing platform for indie authors. ScribeCount and author Randall Wood explain direct publishing, the duplicate-listing trap that costs you reviews, and how to maximize your B&N royalties.

Apple Books is the second-largest ebook platform in the world—and one of the most confusing for indie authors. ScribeCount and author Randall Wood explain the dual interface, approval process, pricing tiers, and reporting tools you need to publish successfully.