Troubleshooting

Kobo Writing Life's live dashboard and monthly reports show different numbers. Guide explains why, where to find reports, how Kobo Plus earnings work, and payment timing.

KDP's royalty system has built-in delays most authors don't understand. Guide explains reporting lags, payment timeline, expanded distribution delays, and when to contact support.

KDP's reporting system spans multiple dashboards and report types. ScribeCount's guide maps every report, explains what each shows, and reveals the lags most authors miss.

IngramSpark's reporting is fragmented across 4 sales channels with 120-day lags for library sales. February 2026 cost changes may have reduced your per-book margins without you realizing. ScribeCount's guide explains the reporting dashboard and verifying your current profit.

When buyers don't receive books from your direct sales store, the problem is usually a misconfigured webhook or SKU mismatch. ScribeCount author resource guide shows you how to diagnose delivery failures in BookFunnel, Shopify, and Payhip in under 30 minutes.

Indie authors are being targeted by AI-powered scams at an unprecedented scale in 2026. ScribeCount and author Randall Wood explain the five most common scam types, how to spot them, and the free tools you need to protect your income.

Your book was rejected. Your ad was disabled. Your email doesn't reach readers. ScribeCount's Author Resources section contains 12 plain-English guides to the problems indie authors face most—from KDP rejections to Amazon Ads metrics to account security.

Your Amazon Ads dashboard confuses you. ACOS looks bad but you're not sure if you're actually losing money. ScribeCount and author Randall Wood explain what the metrics actually mean, why ACOS alone misleads series authors, and how to know if your campaigns are profitable.

Your Google Analytics shows '(not set)' everywhere and you don't know what it means. ScribeCount and author Randall Wood explain GA4, UTM parameters, and how to finally understand where your website readers are coming from.